IWAR 2010

This controller looks and feels fattisnac. Sorry to say, the fun stops here. With Present Warfare 2 on the PC, the controller's buttons aren't assigned properly. Here is an installable profile editor that should allow the user to modify button assignments, but it doesn't work. I can view the profile and adjust the button assignments, but they aren't saved or updated on the controller. I sent a message to the tech support people. No response for weeks. Sent another message finally got a response with one suggestion to download new drivers. That didn't fix the problem. When I answered that the problem continues, they stopped responding to all messages. I now have a worthless controller.